Articles on: What are Channels

Why use the MessageSpring app?

The MessageSpring app is the most efficient channel for the MessageSpring platform.

MessageSpring is an omnichannel service which means messages can be sent from a single source and be delivered to multiple channels. However, not all channels are created equally.

As with most things, there are pros & cons for each channel.

MessageSpring app


Installing an app is getting simpler with each passing day. Scan a QR code and voila!

MessageSpring QR Code. Install now!

Pros
Collect your important messages in a single spot
Messages from your favorite places are displayed in Facebook like posts.
Delivery metrics are instantaneous
Spam and scams are impossible. All senders are vetted.
Message delivery is instant
One MessageSpring account can subscribe to unlimited places
The app supports proximity messages via beacons
The app is required to redeem vouchers sent by your places

Cons
Requires installation

SMS / Text Messaging


Every smartphone on earth has one or more SMS apps already installed.

Pros
No app to install
Familiar tool
SMS is easy

Cons
SMS can be caught in spam filters
SMS doesn't provide guaranteed delivery
Delivery/Read metrics are delayed
Popular place for scammers to contact you
Message length is limited
You have to expose contact information to senders (who will sell your data)

Email


Everyone has email. But, don't let the ubiquity of email fool you.

Pros
No app to install
Email is a familiar tool. It's been around since the precambrian period.

Cons
Emails can get caught in spam
Delivery/Read metrics are delayed
Your email Inbox is already full
Popular place for scammers to contact you
You have to expose contact information to senders (who will sell your data)

Updated on: 08/12/2022

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