• One or more subscribers not receiving messages.

  Scenario Possible Reasons & Solutions SOLUTION Please hFew readers

• More detail on undelivered text messages

  This article discusses how we calculate and show delivery metrics for the messages that you send to your audiences. While we discuss all of the channels, the focus is mainly on SMS. App: If your subscribers still have our app installed on their phone, this metric should be close to 100% when you view the metrics.Few readers

• Valid CSV Format

  An email address or country code & phone number is required. All headers in the sample CSV file are required for import. By default, SMS will take preference over Automated Call when bothFew readers