Previous Releases
December 25, 2023 - Release Notes
We are actively working on several internal changes aimed at improving our performance. Additionally, we have been dedicated to enhancing the UX/UI of our product, which will result in a fresh new look. We are hoping to have the new dashboard design changes released by April 2024. Fixed an inaccurate pinning location found on MessageSpring app "Explore" Fixed issue with the landing place being toggled off but the URL was still activeFew readersDecember 11, 2023 - Release Notes
We are still actively working on several internal changes aimed at improving our performance. Additionally, we have been dedicated to enhancing the UX/UI of our product, which will result in a fresh new look. Fixed sorting issues for the web dashboard Deals & Promotions Fixed sorting issues for the MessageSpring app deals and promotions page Fixed alignment issue on the web chat page Fixed text-to-speech unable to read the iconsFew readersNovember 27, 2023 - Release Notes
At this stage, there will not be many UX/UI changes visible to the users since our a lot of our recent updates are mainly on internal changes. One of the significant changes that users may notice would be our performance updates. Our MessageSpring application should be running much faster now. Our server performance is also in good condition, with no reports of system downtime. Our mobile dashboard application is still in progress. We expect to have a demo rFew readersOctober 24, 2023 - Release Notes
We are actively working on several internal changes aimed at improving our performance. Additionally, we have been dedicated to enhancing the UX/UI of our product, which will result in a fresh new look. Fixed incorrect subscribers count for message composer Fixed incorrect credit ratio calculation for sending emails with a Free account Fixed search result when looking for "Krung Thep" Vs. "Bangkok" Fixed incorrect display of credits ratFew readersOctober 02, 2023 - Release Notes
We have been actively working on several internal changes aimed at improving our performance. Additionally, we have been dedicated to enhancing the UX/UI of our product, which will result in a fresh new look. Fixed floating editor menu on the message composer Fixed multiple approve subscribers issue, currently instead of showing "approved" it would display "unverified" Fixed deleting issue when select all subscribers from sub-group pageFew readersSeptember 18, 2023 - Release Notes
For this release, we have been diligently working on numerous internal updates and conducting extensive research. Our primary focus has been on enhancing the design of our Plans and Billing section. We are excited to announce that the new page design will be coming soon. In addition, we have invested time in researching various providers to enhance our SMS delivery performance. Fixed incorrect image ratio in the message composer preview FSome readersSeptember 04, 2023 - Release Notes
Users can now share message to all social media channels Issue with auto select message channels bug has been fixed The missing dialog to save draft has been added We have added a translation feature to the Conversations Dashboard Dashboard CRM CSV import has been adjusted for places with automated call features. Additional field incluSome readersAugust 21, 2023 - Release Notes
The issue with our message composer running slow when selecting topics have been resolved. See a quick video here: We released our internal updates to our front-end refactoring code for our main feature (Send a Message composer). It's now faster and ready to hold additional features that we are looking to implement. Admin can now adjust the preferred language of subFew readersAugust 07, 2023 - Release Notes
We have some delays with our release plans. We expect to have some big features to be released by August 21st, 2023. A new 'automated call' channel has been added to MessageSpring app. MessageSpring app will auto select the subscription channel when adding a new channel. When adding a new channel to MessageSpring app, the subscription channel icon will be displayed under Profile: My Places. MessageSpring app home screen color scheme has been adjustedFew readersJuly 24, 2023 - Release Notes
An error message in the Place admin's chat room has been fixed Android error when subscribers try to save voucher has been fixed iOS TTS player icon is now displaying correctly when click "play" iOS conversation room displaying HTML tag is fixed Chat/conversation feature for Web Message has been implemented. The subscribers can now chat with Place's admin via Web Message. Beacons range accuracy from 3 - 7 mFew readersJuly 10, 2023 - Release Notes
We have fixed bug issues on our billing page. An issue with our Subscriber Widget statuses verification has been fixed. We are still working on re-architecture code to improve our product performance. We are looking to increase CSV import performance. We have restricted the import to 3,000 rows for now. Our mobile team is still looking to improve our Beacon product for stability signal and performance On AnFew readersJune 26, 2023 - Release notes
We have a few bugs with our billing provider and we are working to rectify the issues We found a bug on our iOS MessageSpring app that users couldn't delete message from the timeline, the issue has been resolved. We are still working on re-architecture code to improve our product performance We are looking to increase CSV import performance. We have restricted the import to 3,000 rows for now. Our mobile teamFew readersJune 12 , 2023 - Release Notes
Minor bugs fixes Re-architecture code to improve our product performance Standalone subscriber widget feature is now available New look to the edit profile iOS MessageSpring AppFew readersMay 02, 2023 - Release Notes
Issue searching for the main group name when composing a message has been fixed Issue with the auto-approve subscriber displaying incorrect status (pending instead of approved) has been fixed The share to Instagram feature is not showing a correct warning error message. We have added additional requirements and alert message to inform users. The dashboard timeline filter features are not working correctly for thFew readersApril 18, 2023 - Release Notes
Minor bug fixes Fixed translation preview on deals and promotions page Issue with missing SMS name when admins toggle "auto approve" has been fixed The Initial message (welcome) message will no longer display on the message timeline Issue with canceled scheduled message displaying invalid date has been fixed Issue with TTS displays as processing even though TTS is turned off has been fixed Issue with social channels in the message coFew readersApril 03, 2023 - Release Notes
Minor bug fixes 500 Server Error on the Dashboard timeline filter has been fixed 500 Server Error on the Dashboard timeline for editing Place's name has been fixed Deals and Promotions voucher status badge should now matched with the dashboard timeline Deals & promotion filter has been fixed CRM dialogue for adding additional social media channels showing 502 bad gateway is now fixed Improved the perforFew readersMarch 20, 2023 - Release Notes
Issue with "& amp" in some translated languages has been fixed. Our Send a Message preview dialogue is showing option to preview translations which shouldn't. If admins choose to share to social media channels, the message will only be shared in the original language. Minor bug fixes The long text/content collapsable feature (Read more / Read less) has been added to the dashboard timeline The scrollingFew readersMarch 07, 2023 - Release Notes
Minor bug fixes The scheduled message feature under the timeline is now displaying the correct message. Users can now schedule a time for the message to be shared on social media. We have a new look for our Web Message recent messages section. It’s now displaying the Place’s category and location. (https://storage.crisp.chat/users/helpdesk/website/812fc98c92aaf000/screenshot-2566-03-06-at-16253uth54Few readersFebruary 20, 2023 - Release Notes
The send now button had been disabled for drafted messages with incomplete required fields. The saving conditions for the landing page URL have been updated. When the text-to-speech (TTS) feature is disabled, the metric bar is not showing correctly on the dashboard timeline. The bar to indicate that the feature is being disabled is now shown. The HTML tags on the MessageSpring Home feed issue are fixed. MessageSpring app chat/cFew readersFebruary 06, 2023 - Release Notes
HTML tags displayed in the Web Message view is now fixed. Created a run script to remove unexpected alert (red dot) in conversation rooms Incorrect redirection message on the Topics page is now fixed. General bug fixes. Dashboard Timeline The Unsend button for SMS and Email has been enabled Removed the shortcut menu for image PDF Youtube from the dashboard timelineFew readersJanuary 23, 2023 - Release Notes
Subscribers can now start a conversation through the initial/welcome message. The selected channels were not saved for drafted messages. The selected channels will appear when users reopen the drafted messages. The Compose Message preview dialogue showed an incorrect subscriber number for the “Translate to review” box. The subscriber number count is now showing correctly. Users experiencing issues saving the phone number in the edit CRMFew readersDecember 2022 - Sprint 2
Ability for business users to assign topics to their subscribers Display message history (recent messages) on web messages with the new design Toggle for enabling / disabling a message to appear in message history (in Compose Message) Toggle for enabling / disabling a message to appear in message history (in Message Timeline) Add Chat support to web message New email templates (e.g. message exFew readersDecember 2022 - Sprint 1
Along with a slew of bug fixes and performance enhancements, we added a nice green button to make it easier for our customers to get to Sending a message. Send a MessageFew readersNovember 2022 - Sprint 2
Description Business Users can set messages to expire. What it means As a sender: You can set a message to disappear at some point in the future. This can be useful for messages that could be in the public (e.g. via SMS) that you deem to be moderately sensitive. As a recipient: If you view the message before it expires, you'll see it as usual. If youPopularNovember 2022 - Sprint 1
Display “undelivered subscribers” in the delivery metrics Added explanation of how Delivery metrics work Delivery Metrics Show “Last Seen” next to the subscriber's info Last Seen The Do Not Translate button has been added to the New Editor Compose Message Do Not Translate (https://storage.crisp.chat/usersFew readersOctober 2022 - Sprint 2
Update Compose Message topics new workflow WITH TOPICS: If topics have been selected, only subscribers under the following conditions will receive the message WITHOUT TOPICS: If topics have NOT been selected, all selected recipients will receive the message regardless of any conditions. Only allow the “Author” to receive the email conversation alert notification Display “Urgent” and Emergency badges. The following pages have been updated: Web Message, Dashboard, Timeline, Compose MessagFew readersOctober 2022 - Sprint 1
Collecting and displaying Delivery Metrics for email New design: 3 bars; SMS, Email, MessageSpring App Display Subscriber Widget in different languages (English, Chinese (Simplified and Traditional), French, German, Japanese, Korean, Portuguese, Russian, Spanish, Thai)Few readers